Expert Advocacy for Air Passenger Rights
Get professional assistance for flight issues, rebooking challenges, and compensation eligibility claims worldwide.
Contingency Fee Basis: We only take a fee upon successful resolution.*
Comprehensive Traveler Support & Claims Management
Our services are rooted in deep regulatory knowledge, ensuring we approach every issue with the strongest possible legal and logistical foundation. We focus on maximizing your entitlements while strictly adhering to international and domestic air passenger protection laws.
Flight Compensation Eligibility
We meticulously assess your entitlement for monetary compensation under global regulations, notably the **EU Regulation 261/2004** (for delays over three hours, cancellations, and denied boarding) and similar laws like those in the UK and Canada. Our approach is forensic: we gather evidence, cross-reference flight manifest data with operational reports, and **challenge airline defenses** such as "extraordinary circumstances." We operate on a **contingency fee basis**, meaning we only charge a percentage if we successfully secure your eligible funds. Our goal is to ensure you receive the maximum compensation allowed by law, which can be up to €600 per passenger depending on the flight distance and delay duration.
Urgent Rebooking & Logistics
When cancellations or missed connections leave you stranded, our **24/7 dedicated support team** steps in to secure immediate alternative arrangements. We go beyond automated airline systems to identify and book seats on competing carriers, ensuring the **fastest viable route** to your destination. We manage all ticket endorsement and fare difference negotiations on your behalf. Additionally, we enforce your right to **care and accommodation** (meals, hotel stays, transport) as mandated by passenger protection laws during extended delays or necessary overnight stops. This proactive logistical management minimizes disruption and stress, preventing you from wasting hours in airport customer service lines.
Cash Refund Advocacy
Airlines often default to offering travel vouchers instead of the **cash refund** you may be legally due following an involuntary cancellation (e.g., airline fault). We meticulously review the carrier's terms and conditions and regulatory obligations (including DOT rules for US flights and EU law) to demand direct monetary reimbursement. Our service ensures a timely submission of your refund request, continuous follow-up, and escalation when necessary to circumvent bureaucratic delays. For voluntary cancellations, we review all fare rules to ensure the **maximum recoverable amount** for non-refundable taxes and fees is processed correctly.
Priority Check-In & Seat Secure
This proactive service removes the pre-travel stress of online check-in. We handle the process precisely at the **48 or 24-hour mark** to secure your preferred seats, especially crucial for families or groups. For complex international itineraries, we meticulously upload and verify all required documentation, including visa details, health declarations, and passport information, to prevent airport check-in delays or potential denied boarding. We ensure your boarding passes are issued successfully and delivered to you digitally well in advance, giving you full confidence before you even leave for the airport.
Baggage Loss & Damage Claims
When luggage is delayed, lost, or damaged, your claim falls under the international liability framework established by the **Montreal Convention**. This convention sets limits on carrier liability (currently around $1,700 USD). We guide you through the mandatory step of filing a **Property Irregularity Report (PIR)** before leaving the airport, which is critical for a valid claim. We assist in correctly valuing the contents of your baggage and submitting comprehensive documentation to secure maximum compensation, including reimbursement for necessary interim purchases (toiletries, clothing) incurred while your bag was delayed.
Billing Dispute & Audit
Have you been charged hidden fees, noticed a double-billing error, or suspect an incorrect application of taxes or surcharges? Our expert auditors perform a **forensic review** of your entire ticketing receipt and financial statements. We compare the levied charges against published IATA regulations and the airline's official tariff filings to identify any overcharge. We then handle the entire dispute process with the ticketing agent or airline's financial department to recover any excess funds. Our intervention ensures transparency and accuracy in your transaction, protecting you from avoidable financial loss.
Our Commitment to Traveler Rights
Choosing Euro Compass Travel means partnering with advocates dedicated to fairness and resolution. Our practices are built on transparency and compliance.
Policy-Compliant Advocacy
We guarantee that every action we take, from filing claims to engaging in dispute resolution, is based on concrete evidence and sound regulatory law. We **do not make false claims or guarantee outcomes**. Instead, we commit to maximizing the likelihood of a successful and legitimate recovery by preparing an undeniable case supported by all relevant documentation and legal precedents. This professional approach protects our integrity and adheres to all consumer protection and advertising policies.
Real-Time Global Support
Our operational team is distributed globally, allowing us to provide timely assistance regardless of time zone. For active travel disruptions, this means **real-time logistical support** to secure protected reservations, arrange immediate accommodation, and document issues as they happen. For claims, it means rapid filing and tracking, ensuring we meet all jurisdiction-specific deadlines for maximum effectiveness. We utilize secure, encrypted communication channels to manage sensitive passenger data in compliance with all data protection standards.
Transparent Fee Structure
We maintain a clear and simple fee model. For compensation claims, our work is performed on a **No Win, No Fee** basis, meaning our fee is a percentage of the compensation successfully obtained for you, and zero if the claim is unsuccessful. All other service fees are disclosed upfront before any work begins. There are **no hidden administrative charges** or surprise costs. We aim for complete financial clarity in all our dealings.
Need Immediate Assistance? Call Our Hotline.
Our experts are ready 24 hours a day, 7 days a week, to review your travel disruption and outline your next steps.
24/7 Dedicated Hotline:
+34 (873) 94 07 40Email for General Inquiries:
support@eurocompasstravel.online